Ecommerce giant, Amazon.com, Inc. (NASDAQ:AMZN) has launched a new home service section in the USA. The new section will enable the company’s customers access the professional shop.
Amazon originally started out selling books online and eventually graduated to become the giant online commodity market that it is today. The new service section was introduced following the company’s realization that customers usually require additional services such as installations after making a purchase.
Amazon’s vice president, Peter Faricy, announced that the initial launch has been initiated, with a portfolio of 700 services, all with varying from different fields.
The picking point of the company is to introduce the service to cater to the after sale services. It is also intended to eliminate the big problem of looking for a quality, reliable professional who can carry out the required after sale task.
Amazon has criteria for selecting the professionals for various services in every demographic location. Those applying are required their background to check out; have licensed businesses as also have an insurance cover. Faricy said this will provide transparency for the clients. The strategy is also expected to allow the company and the service providers to deliver services in a speedy manner.
This service will allow Amazon’s customers experience quality, complete and satisfactory results by choosing Amazon as the provider. The service also aims to help customer avoid haggling over service prices usually done when looking for an individual service provider. Payment for the services will also be done after the job has been completed. This is aimed at maintaining quality of service.
Faricy claimed that most of the service providers would be local businesses. However, Amazon.com, Inc. (NASDAQ:AMZN) is planning on improving by developing an elaborate chain of service providers. The new services will be very beneficial to the service provision industry by empowering small business owners. This initiative will see an increase in business and thus improved cash flow. Overall, Amazon looks to make the online shopper more satisfied.