Bank of America Corp (NYSE:BAC), which is known for its best customer services and advance banking facilities, has come up with important changes in their top management at operations and technology departments. The second largest bank assets holding company of the United States has decided to change roles which are supposed to give more precise way and boost to the business.
Leading from the front
Bill Papas has been made the head of operations department of the bank. Bridget O’ Connor shall be the head of technology department for the Bank’s Global Markets; focusing technological growth in global markets across the world. Earlier this was handled by Mark Alexander who is now retiring after serving bank for 24 years.
Cathy Bessant trusted with the bigger roles
The operations and technology team is lead by Cathy Bessant, who joined the bank as a corporate banker, now has biggest role ever. She handles more than 100000 members in across more than 30 companies.
Aditya Bhasin shall be leading the consumer bank from technology department, who came in 2004 after seven years from Booz & Company Inc., where he served to its clients for financial services for retail department.
Technology and Operations for Global Resolution Recovery & Planning is headed by Laurie Readhead who is data chief officer who previously replaced Marc Gordon as chief information officer.
The bank also announced that Chief operating officer of technology and operations unit is Brett Carter, who joined Bank of America Corp (NYSE:BAC) recently after leaving Duke Energy Corp (NYSE:DUK) based in Charlotte.
The Total Strength
The operations and technology unit comprises of almost 224000 employees who are working together to provide various services in mobile networking, customer services, financial aids, assets consulting and many more arenas.
The changes done by the company will add on to their leadership skills and make them competitive from both the fronts.